{"id":1050,"date":"2026-04-14T15:27:06","date_gmt":"2026-04-14T15:27:06","guid":{"rendered":"https:\/\/thoitrangstore.online\/?p=1050"},"modified":"2026-04-14T15:40:36","modified_gmt":"2026-04-14T15:40:36","slug":"chinh-sach-doi-tra-hang","status":"publish","type":"post","link":"https:\/\/thoitrangstore.online\/?p=1050","title":{"rendered":"\ud83d\udce6 CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce6Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i\/tr\u1ea3 s\u1ea3n ph\u1ea9m trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n<\/li>\n\n\n\n<li>Giao sai s\u1ea3n ph\u1ea9m (sai m\u1eabu m\u00e3, k\u00edch th\u01b0\u1edbc, m\u00e0u s\u1eafc)<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang nh\u01b0 m\u00f4 t\u1ea3 tr\u00ean website<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc \u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean tem m\u00e1c, ch\u01b0a qua s\u1eed d\u1ee5ng<\/li>\n\n\n\n<li>C\u00f3 h\u00f3a \u0111\u01a1n ho\u1eb7c th\u00f4ng tin mua h\u00e0ng<\/li>\n\n\n\n<li>Y\u00eau c\u1ea7u \u0111\u1ed5i\/tr\u1ea3 trong th\u1eddi gian quy \u0111\u1ecbnh<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Th\u1eddi gian \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Th\u1eddi gian ti\u1ebfp nh\u1eadn \u0111\u1ed5i\/tr\u1ea3: <strong>trong v\u00f2ng 3 \u2013 7 ng\u00e0y<\/strong> k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng<\/li>\n\n\n\n<li>Sau th\u1eddi gian tr\u00ean, c\u1eeda h\u00e0ng c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i h\u1ed7 tr\u1ee3<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. H\u00ecnh th\u1ee9c \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0110\u1ed5i s\u1ea3n ph\u1ea9m m\u1edbi<\/strong>: n\u1ebfu s\u1ea3n ph\u1ea9m l\u1ed7i ho\u1eb7c sai<\/li>\n\n\n\n<li><strong>Ho\u00e0n ti\u1ec1n<\/strong>: trong tr\u01b0\u1eddng h\u1ee3p h\u1ebft h\u00e0ng thay th\u1ebf<\/li>\n\n\n\n<li><strong>\u0110\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c<\/strong>: n\u1ebfu kh\u00e1ch c\u00f3 nhu c\u1ea7u<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Chi ph\u00ed \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mi\u1ec5n ph\u00ed \u0111\u1ed5i tr\u1ea3 n\u1ebfu l\u1ed7i thu\u1ed9c v\u1ec1 c\u1eeda h\u00e0ng<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n n\u1ebfu:\n<ul class=\"wp-block-list\">\n<li>\u0110\u1ed5i do kh\u00f4ng \u01b0ng \u00fd<\/li>\n\n\n\n<li>Ch\u1ecdn sai size\/m\u00e0u<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Li\u00ean h\u1ec7 v\u1edbi c\u1eeda h\u00e0ng qua:\n<ul class=\"wp-block-list\">\n<li>Hotline \/ Zalo \/ Email<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Cung c\u1ea5p:\n<ul class=\"wp-block-list\">\n<li>M\u00e3 \u0111\u01a1n h\u00e0ng<\/li>\n\n\n\n<li>H\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m (n\u1ebfu l\u1ed7i)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>G\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1 \u0111\u1ecba ch\u1ec9 c\u1eeda h\u00e0ng<\/li>\n\n\n\n<li>Sau khi ki\u1ec3m tra, c\u1eeda h\u00e0ng s\u1ebd:\n<ul class=\"wp-block-list\">\n<li>\u0110\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n ti\u1ec1n trong 3 \u2013 5 ng\u00e0y<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">6. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng, gi\u1eb7t \u1ee7i<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do ng\u01b0\u1eddi d\u00f9ng<\/li>\n\n\n\n<li>Kh\u00f4ng c\u00f3 th\u00f4ng tin mua h\u00e0ng<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Th\u00f4ng tin li\u00ean h\u1ec7<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hotline: 0946729475<\/li>\n\n\n\n<li>Email: <a>support@gmail.com<\/a><\/li>\n\n\n\n<li>\u0110\u1ecba ch\u1ec9: V\u0129nh Ng\u1ecdc, \u0110\u00f4ng Anh, H\u00e0 N\u1ed9i<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 \ud83d\udce6Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i\/tr\u1ea3 s\u1ea3n ph\u1ea9m trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau: \ud83d\udccc [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1050","post","type-post","status-publish","format-standard","hentry","category-thong-tin"],"_links":{"self":[{"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/posts\/1050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1050"}],"version-history":[{"count":4,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/posts\/1050\/revisions"}],"predecessor-version":[{"id":1063,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=\/wp\/v2\/posts\/1050\/revisions\/1063"}],"wp:attachment":[{"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thoitrangstore.online\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}